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Frequently Asked Questions.
Shipping Worldwide
Worldwide free shipping
Accepted by most bank cards worldwide
Our Diamonds and Jewelry
Do you accept international credit cards?
Supports the majority of global payment cards
How did my package ship?
Dispatched using the most appropriate courier for your area.
When do I receive my order?
Delivery may take only a few days at the earliest, or longer depending on the courier’s specified timeframe
Returns, exchanges and complaints
Kindly submit your email address to our customer service team, who will provide you with full guidance. Should you require a return, please return the product together with all its contents.
I now see the longer delivery time of (a part of) my order. How can I cancel it?
Within your account, choose the product and request a refund
When will I receive the invoice for my order?
Straightaway
